Legal Document

jeet buj Privacy Policy

This document explains in full how your personal information is collected, stored, and kept secure. Reading it will tell you what rights you have over your own data.

SSL Encryption Protected User Rights Protected Written in Bengali
Last updated: 1 January 2025 — This policy may change at any time; the version published on the site after any change will be the version in effect.

1 Introduction and Scope

jeet buj is an online entertainment and betting platform offering casino games, sports betting, and live gaming services to users in Bangladesh. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this privacy policy.

This policy will tell you what kinds of information we collect from you, why we collect it, and how it is used and stored. Reading our Terms and Conditions alongside this privacy policy will give you the full picture of our services.

This policy applies to both the main jeet buj website and the mobile application. It does not apply to any third-party sites or services, and jeet buj is not responsible for the privacy practices of those sites.

2 Information We Collect

2.1 Registration and Account Information

The information you provide directly when creating an account includes:

  • Full name and date of birth
  • Mobile number and email address
  • Password (stored in encrypted form)
  • National ID card or passport details for identity verification
  • Payment account details, such as your bKash, Nagad, or Rocket number

2.2 Transaction and Financial Information

When you make a deposit or withdrawal, we keep a record of that transaction. This includes the amount, time, payment method used, and transaction status. For bank transfers, limited bank account details may also be collected.

2.3 Gaming Activity Information

Your play history, bet amounts, win/loss records, and time spent active on the platform are stored automatically. This information is used for account management and to ensure responsible gaming.

2.4 Device and Technical Information

The IP address of the device you connect from, browser type and version, operating system, device identifier, and session information collected via cookies are all logged on our servers.

Important: We never store your full payment card number or mobile banking PIN. Sensitive payment gateway information is sent directly to the relevant service provider.

3 Purpose and Legal Basis for Collecting Information

jeet buj uses your information only for the specific purposes described below. We do not collect unnecessary information, and it is not used beyond these stated purposes.

3.1 To Operate the Service

  • Creating and managing your account
  • Processing deposits and withdrawals
  • Enabling gameplay and recording results
  • Providing customer support and resolving complaints
  • Applying bonus and promotion benefits

3.2 For Security and Fraud Prevention

  • Verifying account identity (KYC process)
  • Detecting unusual transactions or suspicious activity
  • Preventing multiple accounts or fraudulent activity
  • Addressing cybersecurity threats

3.3 To Ensure Responsible Gaming

We monitor your gaming activity so that timely action can be taken in cases of unusual behaviour. Full details are available in our Responsible Gaming section.

3.4 To Improve the Service

Aggregate and anonymised data is used to identify technical issues on the platform, analyse user experience, and develop new features.

4 Data Storage and Security

jeet buj uses industry-standard security technology to keep your personal information safe. All data transfers on our platform are carried out via SSL (Secure Socket Layer) encryption, which keeps your information hidden from third parties.

4.1 Technical Security Measures

  • 256-bit SSL encryption for data transfers
  • Encryption of sensitive data in the database
  • Firewall and intrusion detection systems
  • Regular security audits and vulnerability testing
  • Two-factor authentication (OTP verification) support

4.2 Organisational Security Measures

Only authorised staff have access to your information, and they are bound by confidentiality obligations. All data access activity is logged and reviewed regularly.

However, no method on the internet is 100% secure. We make every effort to ensure maximum protection, but if a data breach occurs for any reason, we will notify affected users as quickly as possible.

5 Sharing Information with Third Parties

jeet buj does not sell or rent your personal information to any third party for commercial purposes. However, limited information may be shared with the parties listed below as needed to operate the service:

5.1 Payment Processing Partners

The necessary transaction details are shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. This information is used solely to verify transactions.

5.2 Game Software Providers

To run games, communication takes place with the servers of game studios including Evolution, Pragmatic Play, PG Soft, and JILI. Only session tokens and bet information are sent through this connection — your identity or contact details are not shared.

5.3 Legal Obligations

We may be required to disclose information under applicable laws of Bangladesh, court orders, or valid requests from government authorities. Any such disclosure will be limited strictly to what is legally required.

5.4 Technology Service Providers

Necessary information may be shared with providers of cloud hosting, email delivery, and analytics services. These providers operate under confidentiality agreements with us.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the jeet buj website. These small data files are stored in your browser and help manage your session.

6.1 Types of Cookies and Their Use

  • Essential cookies: Required to maintain login sessions and run security functions.
  • Functionality cookies: Used to remember your preferences, such as your language selection.
  • Analytical cookies: Used to find out which parts of the site are used most — this information is anonymous.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, if you disable essential cookies, some core site functions will stop working and you will not be able to log in properly.

7 Protection of Minors

jeet buj is a platform strictly for adults. Anyone under the age of 21 is not permitted to use our services. Age is verified at registration, and accounts are approved based on ID document details.

We do not knowingly collect information from anyone under the age of 21. If we find that a minor has created an account, we will close that account immediately and delete all associated information.

8 User Rights

As a member of jeet buj, you have certain important rights over your own information. To exercise these rights, contact us through the channels listed below.

8.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.

8.2 Right to Correct Your Information

If any information in your account is incorrect or incomplete, you may request that it be corrected. The information will be updated once the necessary verification is complete.

8.3 Right to Close Your Account

You may request that your account be closed at any time. After closure, all information other than what is needed to meet legal and financial obligations will be deleted.

8.4 Right to Object to Processing

You may request at any time that marketing communications such as emails or SMS be stopped. However, it may not be possible to stop processing information that is handled due to legal obligations.

9 Data Retention Period

We keep your information for as long as your account is active. After an account is closed, certain information may still be retained for a set period for the reasons described below:

  • Financial transaction records: For the period required under applicable law
  • Identity verification information: For fraud prevention and legal purposes
  • Dispute or legal claim information: Until the dispute is resolved
  • Gaming activity history: For responsible gaming and audit purposes

Once the purpose for retention has expired, the information is securely deleted or anonymised.

10 Changes to This Policy

jeet buj reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you via a notice on the website or by contacting your registered email address or mobile number.

If you continue to use the site after any changes, it will be considered that you have accepted the updated policy. We therefore recommend checking this page regularly.

To learn about other matters related to use of the site, read our About Us page, which contains full details of the platform's goals and services.

11 Contact

If you have any questions about this privacy policy or wish to make a request regarding your information, please contact us. Our support team is available in Bengali and English, seven days a week, 24 hours a day:

Live Chat: Click the chat icon at the bottom right of the website for direct support.
Response time: Usually within a few hours for email; instant on live chat.